Privacy Policy

1. Introduction

Adriatech OÜ ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Company information (company name, job title, industry)
• Project requirements and technical specifications
• Communication preferences
• Payment information (processed by third-party payment processors)

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring websites
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services
• To communicate with you about projects and services
• To respond to inquiries and provide customer support
• To send newsletters and marketing communications (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary for the performance of a contract
• Legitimate Interests: When we have a legitimate business interest that doesn't override your privacy rights
• Legal Obligation: When we must process data to comply with legal requirements

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you provide explicit consent to share your information

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection practices
• Incident response procedures

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent for specific processing activities

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law:

• Client project data: 7 years after project completion
• Marketing communications: Until you unsubscribe or withdraw consent
• Website analytics: 2 years from collection
• Legal compliance data: As required by applicable law

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers are protected by appropriate safeguards, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Binding corporate rules
• Your explicit consent

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice on our website

Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.