Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the services provided by Adriatech OÜ ("Company," "we," "our," or "us"). By engaging our services or using our website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services or website.

2. Company Information

Adriatech OÜ is a software development company registered in Croatia with the following details:

• Registration Number: 16187420
• Address: Ivane Brlić Mažuranić, 25, Zagreb-Susedgrad, 10090, Croatia
• Email: [email protected]

3. Services

We provide software development services including but not limited to:

• Web application development
• Mobile application development
• Custom software development
• E-commerce solutions
• Cloud solutions and migration
• Database design and optimization
• Technical consultation
• Ongoing support and maintenance

4. Service Agreement

4.1 Project Scope

All projects will be defined by a separate Service Agreement or Statement of Work that includes:

• Project specifications and requirements
• Timeline and milestones
• Payment terms and schedule
• Deliverables and acceptance criteria
• Support and maintenance terms

4.2 Changes to Scope

Any changes to the agreed project scope must be approved in writing by both parties and may result in additional costs and timeline adjustments.

5. Payment Terms

5.1 Payment Schedule

Payment terms will be specified in the individual Service Agreement. Standard payment terms include:

• Initial deposit: 30-50% of project cost
• Milestone payments: As defined in the project agreement
• Final payment: Upon project completion and acceptance

5.2 Late Payments

Late payments may result in:

• Suspension of work until payment is received
• Interest charges of 1.5% per month on overdue amounts
• Additional fees for collection efforts

5.3 Refunds

Refunds will be considered on a case-by-case basis and may be subject to completed work and incurred expenses.

6. Intellectual Property

6.1 Client Ownership

Upon full payment, the client will own the custom software developed specifically for their project, excluding:

• Pre-existing intellectual property
• Third-party components and libraries
• General methodologies and know-how

6.2 Company Rights

We retain rights to:

• Our proprietary development tools and frameworks
• General knowledge and experience gained
• Use project as case study (with client approval)

6.3 Third-Party Components

Projects may include third-party components subject to their respective licenses. We will inform clients of any significant third-party dependencies.

7. Confidentiality

We understand that clients may share confidential information during project development. We commit to:

• Protecting all confidential information
• Using confidential information only for project purposes
• Not disclosing information to third parties
• Returning or destroying confidential information upon request

8. Warranties and Disclaimers

8.1 Service Warranty

We warrant that:

• Services will be performed in a professional manner
• Software will substantially conform to specifications
• We have the right to provide the services

8.2 Disclaimer

Except as expressly stated, all services are provided "as is" without warranty of any kind, including:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the amount paid for the specific service
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for loss of profits, data, or business interruption
• Liability limitations apply regardless of the form of action

10. Client Responsibilities

Clients are responsible for:

• Providing accurate and complete project requirements
• Timely review and approval of deliverables
• Providing necessary access to systems and resources
• Making timely payments as agreed
• Maintaining backups of their data
• Compliance with applicable laws and regulations

11. Support and Maintenance

11.1 Warranty Period

We provide a 90-day warranty period for bug fixes on newly delivered software, covering:

• Defects in functionality as specified
• Critical security vulnerabilities
• Performance issues not caused by external factors

11.2 Ongoing Support

Extended support and maintenance services are available under separate agreements.

12. Termination

12.1 Termination for Convenience

Either party may terminate the agreement with 30 days written notice. Client remains responsible for payment of completed work.

12.2 Termination for Cause

Either party may terminate immediately for material breach, including:

• Non-payment of fees
• Violation of confidentiality
• Breach of material terms

13. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including natural disasters, war, terrorism, or government actions.

14. Governing Law

These Terms are governed by the laws of Croatia. Any disputes shall be resolved in the courts of Croatia.

15. Dispute Resolution

We encourage resolution of disputes through direct communication. If necessary, disputes may be resolved through:

• Mediation by a mutually agreed mediator
• Arbitration under Croatian arbitration rules
• Court proceedings as a last resort

16. Entire Agreement

These Terms, together with any applicable Service Agreement, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.

17. Modifications

We may update these Terms from time to time. Material changes will be communicated to clients with reasonable notice. Continued use of services constitutes acceptance of updated Terms.

18. Severability

If any provision of these Terms is found to be unenforceable, the remainder of the Terms shall remain in full force and effect.

19. Contact Information

For questions about these Terms, please contact us: